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Frequently Asked Questions - Height Access Uncovered

  • Q Are you limited within Canada for delivery?

    No, SafeSmart can deliver access equipment worldwide. With locations across the globe, we'll be able to reach you no matter where your worksite is located.

  • Q We require a custom-made access product. Is this something you can provide?

    Yes. Our team of designers and engineers have extensive experience configuring tailored solutions depending on specific industry safety and onsite requirements. Work with our team to ensure your onsite objectives are met by your height access solution.

  • Q What is your turnaround time for custom height access solutions?

    4-10 weeks

  • Q Do you hold inventory at your facility?

    Yes, unlike most height access and scaffolding manufacturers where products are made to order, SafeSmart holds a large inventory of our range of products - so we can get it to you faster than most.

  • Q Can you provide engineer certification and in-house design?

    Yes. Our in-house design team has worked across multiple sectors is adept at translating key onsite objectives into successful and safety compliant height access solutions. Learn more about our custom solutions

  • Q Do all your products meet relevant Canadian safety standards?

    Yes. Our entire range, from mobile work platforms and industrial ladders through to our edge protection systems are built to meet or surpass applicable Canadian safety standards.

  • Q What is your 5% Price Guarantee?

    We refuse to be beaten by price. If you find a corresponding product at a lower cost from a different supplier, SafeSmart will beat that price by 5%. Get in touch today.